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Troubleshooting

  • I'm getting "no internet" or "proxy" status in RescueTime's preferences panel
  • Why am I not seeing data on my dashboard or reports?
  • How can I fix permissions on Mojave or higher?
  • Problems with Focus Session website blocking
  • RescueTime is not recognizing individual websites in Google Chrome
  • Browser detail logging problems
  • I Am Not Seeing Detailed Information About the Websites and Applications I Am Using
  • I'm seeing a lot of time for web browsers and no time for individual websites
  • Why am I not seeing website data or browser detail time?
  • How to Manually Update RescueTime
  • How can I force quit RescueTime if the app is unresponsive?
  • Resetting Your Configuration in the Assistant
  • How to uninstall RescueTime
  • Common Windows Install Problems
  • Unable to access RescueTime.com
  • Common macOS Install Problems
  • Stuck Assistant

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