Troubleshooting Windows Installation
Many installation, reinstallation, and update problems on Windows happen because RescueTime is still running.
Before installing, updating, or reinstalling, make sure RescueTime is closed. You can tell it's closed if you don't see the RescueTime icon in your system tray.
If you see a prompt asking you to close RescueTime
Click Next and let the installer close the app for you automatically.
If the installer can't close RescueTime automatically
You have two options. Either one works.
Option A: End the task manually
Click Abort in the installer.
Press Ctrl + Alt + Delete and open Task Manager.
Find any process called RescueTime and click End Task.
Start the install process again.
Option B: Restart your computer
Click Abort, then restart your computer. This automatically closes all running programs, including RescueTime. Once your computer restarts, start the installation process again.
💡 After installing. Once setup completes, the Assistant will open and ask you to sign in. Click Sign in to be taken to the RescueTime website, sign in to your account, then click Activate Assistant.