How to do a Complete Reinstallation of RescueTime

A full reinstallation of the RescueTime application can resolve various issues. Follow the steps below to uninstall and reinstall the app:

Windows:

  1. Click on the Start menu and find All Programs > RescueTime > Uninstall RescueTime.
  2.  Alternatively, click on the Start menu and select Control Panel. In the Control Panel window, select Add or Remove Programs. Select RescueTime and click Remove.
  3. The uninstall program will remove the RescueTime application and all configuration settings from your computer.
  4. Restart your computer.
  5. Download the latest version of RescueTime.
  6. After downloading the app, find the file named “RescueTimeInstaller_X.exe” in the lower left corner of your desktop (or your downloads folder), click on it, and run the install wizard. 
  7. Sign in to the Assistant with your RescueTime account email and password.

macOS:

  1. Exit RescueTime by right-clicking on the RescueTime icon in the menu bar and selecting Quit.
  2. Open your Applications folder and drag the RescueTime icon to the Trash.
  3. Remove configuration files by deleting the RescueTime.com directory: Macintosh HD:[username]:Library:RescueTime.com
    1. The Library directory is hidden by default. If you cannot find the Library directory you can get to it by holding down the OPTION key while selecting, Go from the Finder Menu and selecting "Library" from there.
  4. Restart your computer.
  5. Download the latest version of RescueTime.
  6. Find the file RescueTimeInstaller_X.zip in the upper-right corner of your browser or the lower-left corner (or in your Downloads folder) and click on it.
  7. Drag the unzipped RescueTime app to your Applications folder.
  8. In your Applications folder, click on RescueTime and choose "Open" when asked if you want to allow applications from the internet.
  9. Sign in to the Assistant with your RescueTime account email and password.
Note: If you have multiple RescueTime accounts, be sure to sign in with the email address linked to the account you'd like to use with the computer where you are installing the app. If you connect the wrong account to the Assistant, you can reset your configuration.
By following these steps, you can successfully reinstall the RescueTime application and resolve some of the issues you may have encountered.
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