Browser detail logging problems

Not seeing detailed website activity?

If your browser activity isn’t broken down by individual websites, it’s usually due to a missing setting or permission.

Follow the steps below and check your reports after each one.

Basic checks

Start with these quick fixes:

• Quit and reopen both RescueTime and your browser
• Make sure you’re using the latest version of RescueTime
• Make sure your browser is up to date

Note: Developer or beta versions of browsers may not be fully supported.

Check your RescueTime settings

RescueTime needs permission to read window titles to track websites.

1. Open the RescueTime web app
2. Go to Settings > Data & Privacy
3. Make sure Collect window and document titles is enabled

macOS: Check Accessibility permissions

On macOS, RescueTime needs Accessibility access to track website details.

1. Open System Settings
2. Go to Privacy & Security
3. Select Accessibility
4. Make sure RescueTime is enabled

macOS: Check Automation permissions

If you’re using a supported browser like Chrome, Safari, or Brave:

1. Open System Settings
2. Go to Privacy & Security
3. Select Automation
4. Expand RescueTime
5. Make sure your browser is enabled

Firefox users

If you use Firefox, make sure:

• The RescueTime browser extension is installed
• You’re signed into the extension with the same account as the desktop app

Windows: Check installation permissions

On Windows, RescueTime must be installed with administrator permissions.

If you’re unsure:

1. Re-download the installer
2. Right-click the installer file
3. Select Run as administrator
4. Complete the installation

Still not seeing websites?

• Try restarting your computer
• Visit a few websites and wait for new activity to appear
  • Paid plans: 3-5 minutes
  • Free plans: up to 30 minutes