I need to do a full reinstall of RescueTime

There are a variety of issues that can be solved by doing a full reinstall of the RescueTime application. If all or part of your time doesn't appear to be getting recorded, doing a full reinstall is a reasonable place to start.

1. Remove the RescueTime application from your computer.

Windows: Go to your Start Menu > All Programs > RescueTime > Uninstall RescueTime.
Mac: Drag the RescueTime application from your Applications folder to the Trash.

2. Download the latest version of the application and install it.

Windows: Double-click the installer file you just downloaded, and go through the installation process.
Mac: Double-click the .dmg file. And drag the RescueTime application to your Applications folder.

3. Start RescueTime.

Note: on Windows, this should happen automatically at the end of the installation process.

4. Mac only, reset your RescueTime configuration.

Follow the steps below to clear out any existing configuration information: