Refund Policy
RescueTime Refund Policy
At RescueTime, we strive to ensure our customers are completely satisfied with our productivity tools. If you're not happy with your purchase for any reason, we offer a full refund within 60 days of your initial purchase—no questions asked.
How to Request a Refund
To request a refund:
- Contact our support team at support@rescuetime.com or through our chat.
- Provide your account email address.
- We’ll process your refund within 5-7 business days (timing may vary based on your payment method).
Important Notes
- Refunds apply only to first-time purchases of paid plans (not renewals).
- Refunds will be issued to your original payment method.
- If you subscribed through a third party (e.g., Apple App Store), refunds must be requested through their respective platforms.
We appreciate your trust in RescueTime and are here to help if you have any questions!