Refund Policy
At RescueTime, we want you to be completely satisfied with our productivity tools.
If you're not happy with your purchase for any reason, we offer a full refund within 60 days of your initial purchase.
Contact our support team
Email support@rescuetime.com or reach us through chat.
Provide your account email address
So we can find your purchase.
We'll process your refund
Refunds are processed within 5 to 7 business days. Timing may vary based on your payment method.
First-time purchases only
Refunds apply to first-time purchases of paid plans, not to renewals.
Issued to your original payment method
Your refund is sent to the original method you paid with.
Subscribed through a third party? If you subscribed through a third party such as the Apple App Store or the Google Play Store, refunds have to be requested through that platform, not through RescueTime.
We appreciate your trust in RescueTime and are here to help if you have any questions.