RescueTime's Sub-Processors
A sub-processor is any third-party business that may handle your data while providing services on RescueTime's behalf, as defined by the GDPR.
This definition is broad and includes infrastructure providers like cloud platforms. We work with a small number of trusted partners to support essential parts of our service, especially in areas outside our core expertise.
Current Sub-Processors
| Partner | Location | Purpose |
|---|---|---|
| Amazon AWS | USA | Cloud infrastructure for our apps and services |
| PayPal, Inc. (Braintree subsidiary) | USA | Customer payments |
| Help Scout, Inc. | USA | Customer support |
| Customer.io | USA | Customer interactions |
| SurveyMonkey | USA | Customer feedback |
| ChartMogul | Germany | Business analysis |
| Google, Inc. | USA | Site analytics (web) and customer interactions (email) |
| OpenAI (optional) | USA | Product feature enhancements |
💡 OpenAI is opt-in. You choose whether to enable AI-powered features. Your data is never used to train OpenAI's models.